FLUID7's insights are invaluable for ensuring results that goes beyond the initial specification, achieving best practice and delivering features that exceed expectations.

David Gibbs, Online Communications

FLUID7 offer excellent value for money, combined with a reputation for technical competence. They are always friendly and relaxed, helping us to achieve what we want, when we want it.

We get confidence that our website is running well and that we will experience very few technical problems. We have had an excellent record of site uptime, and security issues such as hacking attacks have been handled expertly and rapidly.

We also get the expert support that we need, providing the technical expertise that we lack ourselves. Through the silver support contract, we have access to technical advice when we need it, and are able to plan continuing small-scale developments, while we commission larger development projects on a case-by-case basis. 

Reaching a global audience

Reaching a global audience

Practical Action uses technology to challenge poverty in developing countries. Each year they help around a million people break out of the cycle of poverty ... for good. Such global work requires a large and stable site for staff and users to work through, and we're fortunate enough to have the privilege of working with Practical Action each month to refine and develop the site further to support them in their work.

We've redesigned the site and developed a custom content management system (CMS) for the staff to use, which provides us with a strong and agile platform to develop solutions for the variety of requirements that come our way (some of which are have been highlighted opposite), whilst offering the charity a central system to create, deliver and track content for use around the world. 

Visit Practical Action

Raising Donations

Raising Donations

Naturally as a charity raising funds to support their international efforts is essential to their success. We've recently started working with the fundraising team on a number of aspects to streamline and improve the appeals and donations on the site. This first commission was to create a new donations landing page which allows the visitor to select the frequency and level of donation in a simple interface. The accompanying photo and text change for each level of donation to let the visitor see what their gift could achieve.

View the donation page in action

Distributing Knowledge

Distributing Knowledge

Practical Action has been using appropriate technology to help people in the developing world for more than four decades. During which time they've accumulated a wealth of knowledge which is constantly documented and made available through their knowledge bank - Practical Answers. Users register with the site so that Practical Action can track usage, but it's all provided free of charge, allowing visitors from all over the world to view and download this material that provides instructions on how to implement the technolgy within their community. 

Browse the Practical Answers library

Viewing Documents before Downloading

Viewing Documents before Downloading

It was important to allow the various documents contained in Practical Answers, and across the wider site to be previewed quickly to allow the visitor to read the material online without having to download it. So a preview system was created that converts all uploaded files, such as Word, Power Point, Excel and PDF's into a format that can be fully read through the site. Saving the user significant time and really enhancing their experience of the website.

Take a peek at the document viewer 
You will need to click preview on any of the documents in this listing to launch the viewer.

Creating Community

Creating Community

As well as all the standard social tools to help propagate the work and knowledge-base of the charity, a commenting system was created to allow visitors to feedback on how suitable the online resources were. Enabling conversations to quickly start up between visitors and staff which led to further knowledge and experience sharing to be invested in the thread by all.

To ensure that this new user-driven content didn't get buried under all the pages on the site, a discussions board was created that pooled all the pages across the site into a topical system. Visitors can quickly drill into the areas of interest and find discussions that have taken place through the page commenting.

Flick through the discussions board

Bespoke Web Applications

Bespoke Web Applications

As well as the core site development and maintenance, we've also worked on a custom application for the consulting arm of Practical Action. The Energy Delivery Model tool is designed to provide preliminary analysis for planners and designers of new energy access projects, as well as to improve existing ones. Examples are provided documenting the options used by real energy access projects that have achieved success, allowing users to learn from the experiences of others. Users are also encouraged to submit their own experiences, including challenges they have faced, to build up a range of examples and shared knowledge.

PISCES Energy Delivery Model Tool

Climate Change Campaign

Climate Change Campaign

Practical Action commissioned us with the design of a site for their Climate Change Campaign. The sites core objective was to raise signatures to call on Mr Cameron via the strap-line ‘face up to four degrees’. To do so it needed to collect the personal information of supporters with the twist of asking them to put their "face" to the campaign to make the campaign more personal.

The result is an interactive sphere of the faces of the latest participants, moving your mouse over the sphere will change the direction and speed of the spheres rotation and clicking on a face will reveal their comments towards the campaign (no Flash was used in the making of this site ;)

Why not get involved and 'face up to four degrees'

 

Energy for All Campaign

Energy for All Campaign

This campaign was created to put pressure on the EC commissioner to commit to providing 'energy for all' by 2030 which would allow people to challenge the poverty they live in.

With the strap-line "Make the call" Practical Action commissioned us to design a campaign page to sit within the layout of their site. The brief was clear, they wanted visitors of the site to be able to leave 'phone messages' which could be compiled and sent out to the commissioner. 

Make the call: Energy for all