Support Accounts

Bronze Support
From £115.00/mo
£460.75 per day (5% Rate Discount)

When Reserving 0.25 to 3.75 days pcm
Minimum contract length of 3 months
Dedicated Server Management
From £125.00/mo
Atomic Secured Linux security suite updates
Anti-spam updates
Anti-virus updates
OS and software package security updates
Firewall updates/alterations
Monitoring and management of Application Firewall block and blacklists

Following backup plans
Checking integrity of backups
Committing configuration changes to Fluid7 versioning system (Gitlab)

OS and software periodical updates/upgrades
Apache server optimisation/configuration
RDS Aurora server monitoring and optimisation
Monitoring of hard drive space requirements and upgrades
Submitting Application firewall false positives to Atomicorp
Relaxing rules to circumvent false positives
Responding to server monitoring suite management notifications (Zenoss, Pingdom)
Compiling of bespoke software with updates
Server reboots

Documenting system configuration changes
Documenting system configuration bug fixes
Out of package rate
£65 per hour

Out of package day rate
£485.00 GBPOne Time
£485 per day