Support requests

For urgent support, please contact us by phone or on your Trello support board.
We are currently experiencing email delays due to a hardware problem.

Thank you for your patience.

23rd Jan 2022
Database Upgrade

Security, performance and stability upgrades to several client sites are scheduled for this weekend.
There may be up to 10 minutes of downtime between 8pm and 10pm on the evening of Sunday 13th June 2021.

Thank you for your patience.

13th Jun 2021
Card Payments Offline

It would appear that our ability to take card payments for invoices is currently offline due to changes made by one of our suppliers.This does not affect the renewal of your services with us, nor does it affect any of our e-commerce sites, nor any clients paying for services via BACS or Standing Order. It could take a little while for us to ... Read More »

10th May 2013
URGENT changes to clients with WebJetty invoices

If you have outstanding invoices with Webjetty please be aware of changes to the billing system. As of the 1st October 2010 WebJetty have joined forces with FLUID7 and the the billing system is now configured for FLUID7's branding and bank details. This means that clients who have outstanding invoices with WebJetty need to ensure that WebJetty ... Read More »

7th Oct 2010